Privacy Policy

Awesome Khana ("we", "us", "our") operates a dine-in, takeaway and delivery restaurant in Barasat. This policy explains what information we collect when you visit our website, place an order or get in touch with us, and how we use and protect it.

Information We Collect

We collect information you give us directly, and a small amount automatically when you use our website.

• Contact details — name, phone number, email address and delivery address, when you place an order, book a table or send us a message.
• Order details — items ordered, order value and special instructions.
• Communications — messages you send us via WhatsApp, phone, email or our contact form.
• Usage data — pages visited, browser type and device information, collected automatically when you browse our website.

How We Use Your Information

We use the information we collect to:

• Take, prepare and deliver your order, or confirm a table booking.
• Contact you about an order, reservation or enquiry you've raised.
• Improve our menu, website and service based on how they're used.
• Share offers or updates, only where you've agreed to hear from us.

Cookies & Tracking

Our website may use basic cookies to remember your preferences and understand how the site is used. Cookies don't give us access to anything else on your device, and you can disable them at any time in your browser settings — though some features may not work as smoothly as a result.

Third-Party Sharing

We don't sell your personal information. We only share it where necessary to run our business:

• Delivery partners — your name, phone number and address, to get your order to you.
• WhatsApp — messages you send us through WhatsApp are handled per WhatsApp's own privacy policy.
• Legal requirements — if we're required to disclose information by law or to protect our rights.

Data Security

We take reasonable steps to keep your information secure, including limiting access to staff who need it to fulfil your order or respond to your enquiry. No method of storage or transmission is completely secure, but we work to protect your information against loss, misuse and unauthorised access.

Your Rights & Choices

You can ask us to:

• Tell you what information we hold about you.
• Correct any information that's inaccurate or out of date.
• Delete your information, where we're not required to keep it for a legitimate business or legal reason.
• Stop sending you promotional messages, at any time.

Children's Privacy

Our website and services are intended for a general audience and are not directed at children. We don't knowingly collect personal information from children without a parent or guardian placing the order on their behalf.

Changes To This Policy

We may update this policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page will always show when it was last revised.

Contact Us

If you have any questions about this policy or how we handle your information, reach out to us at info@awesomekhana.com or call 98300 05168.